Terms and Conditions

Villas de Cerritos Beach 
Terms & Conditions
 This agreement is executed by and between “The Guest” and the agent for the property owner, Villas De Cerritos, jointly and severally, hereinafter referred to as  “VDC”
Terms & Conditions of rental by and between VDC, and The Guest:

·       RESERVATION DEPOSIT – a reservation deposit of half the rental is required to confirm any reservation. The balance of the total reservation amount is due and will be charged to the Guest, 30 days prior to the arrival date.  All payments made are non-refundable for any reason.

.       TRAVEL INSURANCE -  we now offer travel insurance, for those unexpected travel interruptions, you can click on the following link, if you are located in Canada, please email us and we will assist you with a mailing address that you can use to complete the application. IMG Travel Insurance.

·       SPECIAL CIRCUMSTANCES – “holiday reservations”, those occurring between December 15 and January 10 of any year, require full payment to confirm the reservation and all monies are non-refundable for any reason.

·       SECURITY DEPOSIT PROTECTION - This Non- Refundable Security Deposit Protection Plan covers unintentional damages to the rental unit interior that occur during your stay, provided they are disclosed to management prior to check-out. The policy will pay a maximum benefit of $500.00. Any damages that exceed $500.00 will be charged to the credit card on file. If, during your stay at one of our Rental Properties, an Insured Person causes any damage to real or personal property of the unit as a result of inadvertent acts or omissions, the Insurer will reimburse the Insured for the cost of repair or replacement of such property up to a maximum benefit of $500.00. Security Deposit Protection is $29.95. ( $19.00 for rental rates under $100 nightly, benefit limited to $250.00) It is your responsibility to report unintentional damage that is caused to your Property. Intentional Damages and/or theft are not covered through the Security Deposit Protection Plan and will be charged above and beyond to the credit card on file. Intentional Damages not covered include but are not limited to:
-   Theft of personal or real property.
-    Damage to the property or the contents of the property. Guest is financially and legally responsible for all damage to the property.
-    Exceeding the maximum allowed occupancy as stipulated in the reservation contract.
-    Violating the building or homeowner association rules. Quiet time: 10:00 pm - 8:00 am
-    Smoking inside the property.
-    Pets on property, unless prior arrangements are made.
-    Parties or gathering of excessive amount of people. Only the number of persons on the reservations are allowed in the home.
-    Noise Disturbances 
-    Illegal or immoral acts
-    Maintaining hazardous, poisonous, corrosive or flammable substances.
-    Check in After 4:00 pm
-    Check out by 11:00 am
-    Pool and hot tub closed 10 PM - 9 AM - treatments - chemicals are added at night
-   Bathrooms - only toilet paper and bodily discharges are to be flushed in the toilets. Use trash can for all other items

·       SUBSTITUTION – Guest acknowledges and understands that should the property become unavailable for any reason during the Guest’s agreed upon occupancy, VDC Reserves the right to relocate the Guest to the best available and comparable property or Guest has the right for a full 100% refund of all monies paid if an agreement cannot be reached between the Guest and VDC.  The rental rate will not be adjusted due to any malfunction of equipment.

        REPAIRS - Even the best or newest equipment occasionally malfunctions and cannot be guaranteed 100% of the time. VDC uses the best maintenance personnel available. Problems are corrected as soon as possible. Agent or an authorized employee or repairman may enter the premises during business hours for any purpose connected with the repair, care or maintenance of the premises. Refunds will not be issued due to malfunctioning equipment or other guest dissatisfaction. Cerritos Beach is a highly desirable developing resort area with houses under construction. We do not move people or give refunds due to construction noise.

·       LIABILITY AND INTENT –Neither VDC nor the owner of the property shall be responsible for any accidents or injuries to Guest before, during or after occupancy. VDC, its owners and agents are not responsible for theft, lost or stolen items. Furthermore, neither VDC  its employees, agents or the Owner bear any liability for accidents, injury or other which may occur during any outside hired activities, recommended or not by VDC or its employees; to include but not limited to Restaurants, Tours, Excursion or other activities.
  
 RESERVATION PRICES DO NOT INCLUDE
Expenses and items not mentioned, including, but not limited to: transportation, tips for personal services, meals, insurance, telephone calls and other items of a personal nature. 
 
 PHYSICAL DISABILITIES 
Mexico does not conform to the United States' American Disabilities Act standards and, therefore, facilities for disabled persons are extremely limited in Mexico. please contact a reservation host for specifics. 
 
 PROOF OF CITIZENSHIP
To enter Mexico, you must have a valid U.S. / Canadian, or other Passport. This applies to children, toddlers, and infants. 
• All U.S./ Canadian  citizens must also carry a Mexican Tourist Card, which is supplied by the airline carrier.
• Mexican law requires that children under 18 years of age must travel with the consent of both parents. If a minor is traveling with only one parent, that parent must hold a notarized letter of consent from the absent legal parent or a copy of the death certificate is necessary. Failure to comply will result in denied boarding. Non U.S. citizens should contact the Mexican Consulate for specific entry requirements. 

 VENUE IN CASE OF DISPUTE
By booking a MEXICO vacation with Villas de Cerritos Beach, you acknowledge and agree that the venue for any dispute or claim that you may wish to make regarding vacation arrangements made by VDC shall be made in the country of Mexico, in the jurisdiction of La Paz, Baja California Sur.

**Information on this website is accurate to the best of our knowledge. We are not responsible for any typographical errors on the website.